Recuperate Netflix after X-1 TV Upgrade

TV Won't Go to Netflix After Changing to X-1: Troubleshooting Manual

Introduction

Updating to Xfinity's X-1 platform can drastically improve your TV viewing experience. Even so, some users may encounter issues accessing popular streaming providers like Netflix after making the change. This article provides a comprehensive maintenance guide to support you resolve this issue and acquire back to internet streaming your favorite displays and movies.

Discover the Cause

Ahead of troubleshooting, it's necessary to determine this underlying cause regarding the problem. Below are a handful of common reasons exactly why your TV may well not go to Netflix after changing to X-1:

HDMI connection troubles: Make sure that the HD cable connecting your X1 box to your TV is usually securely plugged in on both comes to an end.
Internet connection problems: X-1 and Netflix demand a stable web connection. Check in case your internet is working correctly in addition to if the X1 box has the strong Wi-Fi or perhaps Ethernet connection.
Software bugs: Occasionally, software improvements or glitches can easily cause compatibility issues between X-1 in addition to Netflix.
Account problems: Verify that you will be logged in to the correct Netflix account and the fact that your subscription will be active.
Remote control problems: Make sure typically the remote control is definitely properly paired with the X1 field and that the remote control power packs are fresh.

Maintenance Steps

one. Check HDMI Contacts

Unplug and even replug the HD cable from each the X1 container and your TV.
Make use of a various HDMI slot on both equipment and try again.
In case accessible, try employing a new different HDMI cable.

a couple of. Troubleshoot Internet Link

Check if your internet connection is working by simply attaching to a diverse device, such seeing that a smartphone or laptop.
Reset your modem and router simply by unplugging them intended for 30 seconds and plugging them back in.
Contact your INTERNET SERVICE PROVIDER if you suppose any internet connection issues.

three or more. Clear App Info

On typically the X1 box, get around to " Apps" > " Find More Apps. "
Pick " Netflix" plus press the " Select" button.
Choose " Settings" and after that " Clear Info. "
Restart the X1 box and test launching Netflix yet again.

4. Update Software

Upon the X1 container, navigate to " Settings" > " System" > " Software Update. "
Check out if there are usually any available application updates and put in them.
After the upgrade, restart the X1 box and try accessing Netflix.

5. Reset Universal remote Control

Point the remote control directly at this X1 box.
Simultaneously press and hold this " Xfinity" in addition to " Info" buttons for 5 just a few seconds.
The particular remote will recast, and you can need to pair it again together with the X1 box.

6. Reset X1 Box

Unplug the X1 box from the particular power outlet.
Wait regarding 30 seconds and plug the X1 box back inside.
Allow the X1 field to restart entirely and try starting Netflix again.

7. Contact Xfinity Support

If an individual have exhausted all the troubleshooting actions above and nonetheless cannot access Netflix, contact Xfinity customer support. They might be able to provide additional aid or schedule a new technician visit to resolve the concern.

Conclusion

Troubleshooting TV connectivity issues after switching to X-1 requires a thorough approach. By pursuing the steps outlined in this guide, you can identify the root cause of the problem and find a solution that allows you to enjoy Netflix streaming once again. If typically the issue persists inspite of your efforts, getting out to Xfinity support is the particular best course associated with action to ensure prompt resolution.